Frequently Asked Questions
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We offer a wide range of domiciliary care services, including:
- Personal care (bathing, dressing, hygiene)
- Medication support
- Light domestic tasks (cleaning, laundry, etc.)
- Sit-in, live in and companionship care
- Nutritional care and meal preparation
- Escort care for appointments or social outings
Our services are suitable for adults of all ages, including older people, individuals with physical disabilities, mental health needs, or those recovering from illness or surgery. We offer flexible care to support independence at home.
Simply contact us by phone or email to schedule a free, no-obligation care assessment. We'll visit you at home, discuss your needs, and create a personalised care plan.
Yes. All our carers are fully trained, DBS-checked, and receive ongoing professional development. Our team is carefully selected not only for their skills, but also for their compassion and reliability.
Absolutely. We offer flexible scheduling to suit your lifestyle and routine. Whether you need care a few times a week or several times a day, we’ll work with you to build a schedule that works.
We always strive for continuity, but if your regular carer is unavailable due to illness or holiday, we’ll ensure a trained and briefed replacement is sent. You’ll be informed in advance whenever possible.
Yes, we offer overnight or live-in care services. Please contact us to discuss availability and suitability.
Costs depend on the level and frequency of care required. We will provide a clear breakdown during your care assessment. There are no hidden fees, and we’ll help you explore any funding options you may be eligible for.
Yes. Our company was founded by a qualified mental health nurse, and we have a strong understanding of how to provide sensitive, appropriate care for individuals living with dementia, depression, anxiety, and other mental health conditions.
